The 13 most important KPIs for decision-makers

Brief summary

Key performance indicators (KPIs) are a central element of business performance measurement. The 13 most important KPIs can be used to assess whether a company is on the right track, or whether the respective decision-makers should intervene and steer a better course.

The 13 most important KPIs are therefore a reliable monitoring tool that actively helps to measure and improve specific measures in a company. Regardless of the industry, they explain in the context of this white paper how the (current) performance of specific departments - and also of the entire company - can be broken down.

The following is a breakdown of KPIs for the corporate divisions:

  • Management
  • Marketing and sales
  • Customer-centricity and
  • Human resources

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13 KPIs for decision-makers


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