Galenica Success Story: The Journey to Efficient Labor Cost Planning
- Success Stories
- Analytics, Google Cloud Platform
- 2 min reading time
Christiane Grimm
About the customer
The Galenica Group is a leading healthcare company in Switzerland and plays a vital role across the entire healthcare value chain—from distribution to comprehensive healthcare solutions for end customers. It operates the country’s pharmacy network (including Amavita, Sun Store, and Coop Vitality) and is known to a broad audience through well-known OTC (over-the-counter) brands. As of June 2025, the Galenica Group employs nearly 8,000 people.
As a guarantor of quality, innovation, and reliability, Galenica aims to continuously optimize its internal processes in order to secure its market leadership in the long term. Sustainable, data-driven workforce planning is a strategic pillar for the efficiency of the entire organization.
The Challenge
In its workforce planning, Galenica AG was faced with an outdated HCM solution that relied primarily on manual ERP transactions . This required time-consuming manual work in Excel for data preparation and consolidation, resulting in high workload and a high risk of errors .
The main challenge was to develop a new, future-proof and automated planning solution . At the same time, the loss of planning functions resulting from the implementation of SAP SuccessFactors had to be compensated for. The main goal was to eliminate manual processes, create a seamless system integration, and improve increase planning quality to 95% by basing planning directly on validated actual data (payroll runs).
The Technologies
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