Home Sustainability Solutions 5 reasons why CSR is essential for your business success!

5 reasons why CSR is fundamental to your business success!

The term sustainability is being used more and more frequently in today's politics, society and economy and stands for responsible, resource-conserving and future-oriented action by stakeholders. It deals with the three interdependent areas of economy, ecology and social affairs; these should therefore be considered together and on an equal footing. Corporate social responsibility ( CSR ) is becoming increasingly important when considering sustainability. This primarily involves the services voluntarily offered by companies for a moral basis for action. 

Definition of the terms sustainability and corporate social responsibility

For many entrepreneurs, responsibility for society has become a core part of their mission. In this globalised world, with many countries closely interconnected and a complex, sometimes non-transparent supply chain, companies have to face great competition around the globe.  

Cheaper, faster, better - these are the buzzwords of today's economy. But at what price? Increasing competition harms above all the people who cannot protect themselves - from the exploitation of workers in low-wage countries who have to work under inhumane conditions to the irreversible destruction of the environment. Profit maximisation is usually at the centre of economic activity.  

What are current CSR-related challenges for companies?

The challenge for companies now is to be able to withstand the increasing competition - or better, to stand out from the crowd. Here, the implementation of corporate social responsibility in the corporate structure can give companies a significant competitive advantage, which can lead to long-term success for all involved and is characterized by higher efficiency and productivity. CSR activities can thus be crucial to a company's success. The specific benefits of CSR for companies are analyzed in more detail below. 

The 5 reasons for CSR in your company

Compliance with regulations

Regulatory compliance means that companies must meet legal requirements. Most legislators already oblige companies to introduce measures to reduce negative impacts of their business activities. This results in an increased need for compliance activities. Companies based in India, for example, are required to allocate two per cent of their profits to CSR activities. Companies based in California have to prove that their products do not support slavery. Thus, CSR activities help not only to meet the legal requirements in one's own country, but also to meet the expectations of other countries.

Increased productivity

Increased productivity is reflected in two different aspects: First, CSR activities in a company (such as preventive health offerings for employees, childcare) can lead to good working conditions for their employees. This can prevent a high turnover rate in the company, saving costs for recruitment and training. On the other hand, successful corporate social responsibility can lead to increased energy and resource efficiency and subsequently to higher productivity, for example by reducing environmental impact (lower resource consumption, less energy consumption). An example of this would be a photovoltaic system on the company roof.

Customer advantage

The drivers of corporate social responsibility are changing consumer behavior and consumer expectations. The customer expects a company to assume social responsibility. The impact on the environment as well as respect for human rights are factors that many consumers - across the entire supply chain of a product - pay attention to. Increasing consumer awareness is leading to greater demand for products that meet these requirements. CSR can therefore help strengthen relationships with existing customers while attracting new customers who are looking for a company that cares about society as a whole.

Reputation and media

Reputation is defined as the public appearance of a company in terms of competence, integrity and trustworthiness. If a company gets into the media because of the violation of general values - such as trustworthiness or through human rights violations within its supply chain - this can lead to a loss of reputation. A negative reputation can cause great incalculable economic damage to the entire company. Companies can also use CSR to leverage the power of the media to strengthen their reputation and expand their customer base.

Risk reduction

By providing a safe and responsible work environment with good health management, losses due to injuries or health problems can be reduced. This leads to a reduction in costs. Only through a good analysis of all possible risks can risks be reduced or avoided.

The benefits analyzed above are only a small glimpse of the many benefits achievable through CSR activities. It can be said that CSR activities are crucial to the success of companies in today's globalized world in order to satisfy all the various stakeholders and generate long-term success for the organization.

How CSR can be integrated into a company

The challenge in CSR is to get a clear understanding of the term CSR. Thus, the first step of successful implementation is the interpretation of the term CSR (see chapter: What CSR exactly is) and the analysis of the ACTUAL state. In this step, a company deals with the question of what the company and its products currently stand for and, above all, what they should stand for in the future. Previous CSR activities, such as sponsoring or environmental protection measures, are analyzed and evaluated. With the help of surveys and evaluations, it is also possible to determine how CSR issues have been dealt with to date and, if necessary, to optimize them.

The next step is to formulate clear goals and intermediate targets. Here it is important that all CSR strategies should also fit in with the core business of the respective company. This is the only way to implement and enforce a CSR concept profitably in the long term. With the help of measurable interim targets, the progress of the overall strategy can be regularly reviewed.

This is followed by the establishment of the CSR strategy. Here, it is important to put the elaborated strategies into practice by defining binding responsibilities and distributing the work fairly. CSR measures should not be perceived as an additional workload, but should motivate employees and promote corporate cohesion.

The final step is the evaluation of the CSR measures. The implementation of CSR is constantly monitored and reviewed. Here, particular attention is paid to whether previous CSR results of the intermediate goals have been successfully achieved or could even be improved. If this is the case, goals can be adjusted and measures realigned in this step.

There is no single CSR implementation process that can be applied equally to all companies. However, the goal of every CSR-driven company is to achieve both social and corporate added value with the individual, specific solutions and strategies. In general, however, the 4 phases can be identified to some extent for all companies that have a corporate social responsibility concept, because a concept must be understood, implemented through appropriate processes and measures, and results must be achieved.

Know more?

Would you like to delve deeper into this topic? Then we look forward to a personal exchange on the topic of corporate social responsibility. Simply get in touch with us!

More information on the topic of sustainability can also be found in other Wiki articles.

Your analytics contact
Nadine Matt_2
Nadine Matt
Customer Engagement & Communication Executive

Published by:

Dea Marovic

Lead Sustainability & Professional Analytics Consultant

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